Total Training, Education and Support from Tigerpaw
If you are a current customer and need support please use the following links:
We support your business, not just your software. Tigerpaw Customer Assurance
(TCA) offers a broad range of benefits in one program, combining the best
support in the industry with feature-rich software updates, abundant training
resources, and peer community support. With TCA, you don’t have any surprises
and you have what you need to build your business using Tigerpaw. While under
TCA, you will receive all service packs, product upgrades, and full version
releases of products that you own—at no additional charge. In fact, starting in
2011, Tigerpaw guarantees two releases each year as part of our TCA program.
In addition to upgrades, you have access to troubleshooting assistance and full
software support for all Tigerpaw products including:
- All users in your company have access to Tigerpaw’s Support Department through
our toll-free 800 number (Monday through Friday, 8am to 5pm CT)
- Any user can email our Support Department with questions
- All users have the ability to submit online support tickets 24/7
- Any user in your organization can utilize web-based self-help resources
including videos and other training tools
We want to make it easy.
We also recognize that sometimes you need a little extra help - not everyone has
all the resources they need on site. So, we offer professional services to
support your unique IT needs that fall outside of our software support services.
In addition to general IT services, a special Start-Up Program is also available
to help install SQL and convert your database. Call today to discover how you
can reduce implementation time and maximize the value of your software
investment with our professional services.
Have a question? Give us a call
Our representatives are available 8am to 5pm (CT) Monday thru Friday to assist
TCA members with questions and issues.
Within the U.S. Outside the U.S.
800.704.9009
402.592.4544
 Tigerpaw Community
Tigerpaw’s user base of over 30,000 consists of a diverse group of business
owners, managers, technicians, front line office workers—and everything in
between. The Tigerpaw Community brings together our users with the common interest
of using Tigerpaw to better their business. Through the Tigerpaw Community, you
can learn the latest industry news, follow industry trends, share best
practices, make product suggestions, and discuss your business challenges with
peers that understand what you’re going through.
Whether your interest is learning, teaching or sharing, the Tigerpaw Community
has something for you! Be a part of this special group and
discover why—for Tigerpaw, it’s all about the community.
Visit the Tigerpaw
Community
Learn how to
Register for the Tigerpaw Community
"The most impressive Tigerpaw feature is your support and training after our purchase.
So many vendors become unresponsive after a purchase, but that has never been an issue at Tigerpaw. Your training was invaluable."
-David B.
Stonehill Technical Solutions
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